This version of the remote desktop for iPad and iPhone is designed to be simple and easy to handle so that even inexperienced users can use it – and you as the IT manager encounter less hassle. This allows you to guide the user when there is a problem to obtain more information or resolve the issue. However, you can connect to the device and see what the user is doing via screen sharing. It is still not possible to perform maintenance on an iPad or iPhone remotely.

The TeamViewer QuickSupport app for iOS provides an innovative way to support iOS users remotely. To help users, you can monitor what they are doing with their device in real time. Screen sharing can be used for remote support. Using the separate QuickSupport app for iOS, IT managers can support users experiencing technical problems with their device. Even unattended computers such as servers can be controlled remotely using the app. If you are an IT manager, this allows you to provide quick support to users with technical problems using your iOS mobile device. Naturally, you can use the iOS remote control app to access other people’s computers if the users have authorised it. You can do almost anything you could do directly on your computer. This way you can access important documents, use applications installed on your computer or check your email all while on the go. TeamViewer’s ability to remote control from iPhone and iPad allows you to easily access your Windows, Mac, or Linux computer using your iOS smartphone or tablet. It’s worth mentioning that the Apple TV Remote app is different from the iTunes Remote app, which lets users remotely play songs and videos on an Apple TV or Mac - and this app is still available on the App Store for free.Imagine you are on your way to a business meeting when you remember there’s important information on your office computer that you still need. Now, if you visit the Apple Support website, the article about using Apple TV Remote on your iPhone or iPad only suggests that you add the Remote option to the iOS Control Center. A 9to5Mac reader told us that he contacted Apple support to ask about the app, but not even the support agent could explain what happened. That doesn’t come as a surprise since Apple has added the Remote feature built into the Control Center in iOS 12, so Apple TV users can have access to all the controls on Siri Remote without having to download any app.ĩto5Mac found that Apple has also removed almost all references to the Apple TV Remote app, suggesting that the company has in fact discontinued it. The app is no longer available for download from the App Store and Apple has likely discontinued it, which means that it will no longer get any updates.

Apple today silently removed its “Apple TV Remote” app from the App Store, which lets users control the Apple TV from an iPhone or iPad simulating a real Remote.

Iphone as a remote for mac